bd268 keeps a written record of every account: what you deposit, what you play, what you withdraw and where the money goes. This page explains what that record holds, who inside the company is allowed to read it, how long it stays on our servers, and how you can ask for a copy, a correction or a deletion.
It covers the website, the Android app and live chat. It is written in plain English for players in Bangladesh, and it names the wallets and verification steps you will actually meet. Where a rule comes from a payment partner or the law, we say so. Where the choice belongs to you, we say that too.
The data bd268 holds, and why
We collect five groups of information. Each group has a job, and when it stops being useful we stop collecting it.
- Account details: your name, date of birth, mobile number and district. These confirm you are over 18 and that one person holds one bd268 account.
- Verification files: a photo of your National ID card, passport or driving licence. The bd268 team checks these before your first withdrawal, and the review takes up to 24 hours.
- Play records: bets, game rounds, session length, device model and IP address. These settle disputes about a single round and help us spot an account that has been taken over.
- Money records: the wallet or bank used, the reference number, the amount and the timestamp, for every deposit and every payout.
- Messages: live chat transcripts, complaint notes and the marketing boxes you tick or untick.
We do not ask for your wallet PIN, your card number or your salary. If anyone claiming to be from bd268 asks for a PIN inside chat, stop the conversation and report it to a fresh chat window opened from this site.
Where the information comes from
You type most of it at sign-up and during verification. Some of it arrives on its own. Your browser and device send technical details, your IP address gives us an approximate city, and bKash, Nagad, Rocket, Upay or your bank confirms each transfer with a reference number that we store next to your account.
Installing the 28 MB bd268 app (version 3.5.3, Android 8.0 or newer) adds a device identifier, so we can keep one account on one handset and send a security alert when a new phone tries to sign in. bd268 does not buy contact lists and does not rent player data from brokers.
Payments: what bKash, Nagad and banks see
bd268 never stores a wallet PIN or a full card number. When you send ৳450 or more, the provider approves the transfer and returns a reference; we keep that reference, the amount and the time. A deposit normally shows on your balance within 3 minutes.
Withdrawals of at least ৳400 go back through a channel you have used before, usually within 27 minutes. The daily cap is ৳205,000, and the higher VIP tiers raise it. Your wallet provider is a separate company with its own privacy terms, and those terms cover the part of the journey that happens inside their app.
What cookies do on the bd268 site
Two kinds only. Essential cookies keep you signed in, remember that you read the site in English with ৳ BDT, and block duplicate form submissions. Analytics cookies count visits per page, which tells us whether the slots guide or the deposit guide is doing its job.
We run no advertising cookies and we do not follow you to other websites. Clearing cookies in your browser signs you out and makes two-step checks more frequent, but nothing is lost from your bd268 account, balance or history.
How long does bd268 keep your records?
Retention follows the reason we hold the data, not one blanket rule. The table below shows what stays and for how long. No fixed clock fits every country and every payment partner, so each period is tied to the purpose behind it.
| Record | Kept for | Why |
|---|---|---|
| Account and profile details | While the account is open, plus a short audit period after closure | Tax reporting and account disputes |
| Deposit and payout history | Several years after the last transaction | Anti-fraud review and wallet chargebacks |
| NID, passport or licence images | Until the next verification cycle or the end of the audit period | Repeat checks and lawful requests |
| Live chat transcripts | A limited period, then purged | Complaint handling and staff training |
| Marketing choices | Until you opt out, then kept only as a stop flag | So messaging ends at once |
When a record reaches the end of its period it is deleted or anonymised, so it can no longer be tied back to your name or mobile number.
Asking bd268 to show, fix or delete your data
You can ask what we hold, ask us to correct it, or ask us to close the account and erase what we are allowed to erase. The route is the same for all three.
- Open live chat, available 24/7, and say you have a privacy request. The agent logs it on your account with a ticket number.
- Answer the security check: registered mobile number, date of birth and the last transaction you remember.
- We send a summary of the data we hold. A copy usually leaves the same working day; a correction is confirmed within 24 hours.
- For deletion, we close the account and remove profile and marketing data. Payment records stay where audit and anti-fraud rules require them, and we list exactly which ones remain.
Correcting a detail
A misspelled name or an old address is fixed fastest by sending a fresh photo of your NID in the same chat thread. bd268 cannot change a date of birth, because that is what the age check was built on.
Deleting an account
Withdraw the balance first. Once the account is closed the bd268 login stops working, the app is unlinked from the handset, and the same mobile number cannot open a new account until the audit period ends.
Security, access limits and logs
Traffic between your phone and bd268 is encrypted. Passwords are stored as hashes, never as readable text. Verification images sit in a separate store that only the payments and fraud teams can open, and every single view is written into an access log with a staff ID and a timestamp.
Those logs are reviewed and access is removed when someone changes role or leaves. No system is perfect, so if you think another person has your password, change it from the bd268 login page and tell live chat at once so payouts can be frozen.
Age checks on every account
Gambling in Bangladesh is for adults, and the terms of bd268 follow that line. Sign-up asks for a date of birth, and the NID check before the first payout confirms it. An account found to be held by a minor is closed and the deposits go back to the wallet they came from.
Phones are often shared in a household. Sign out when you hand the handset to someone younger, and keep the app behind a screen lock.
When this policy changes
A new payment channel, a new app build or a change in the law can change what we collect. When that happens we edit this page and move the updated date at the top. Material changes are announced in your account mailbox seven days before they take effect.
Playing after that date means the revised version applies. If you disagree with a change, close the account before it starts and withdraw the balance in the usual way.
Who do I contact about privacy?
Live chat, any hour, any day. Ask for the privacy team and the agent opens a ticket with your account number attached. Replies usually arrive within a day, and the transcript stays in your bd268 account so both sides read the same words.
We do not publish an email address. Chat keeps one written record and is faster on mobile data. For anything about signing in, resets or locked accounts, the bd268 login guide covers the steps in order.
Your account settings sit behind the login: sign in to bd268 to check or change them. New players can open a bd268 account, and everything on this page applies from the first deposit.